How it works
What we're trying to do
At Elara online, we're making every effort to be Ireland's best PC and component e-tailer. This means offering the largest and newest assortment of products, from the worlds leading manufacturers, at a competitive price, within a reasonable time, and directly to your door.
The way it works
Elara is an online company. We utilise automated, online systems to allow our customers to place and view their orders over the web. This allows us to save on costs and in turn we can pass those savings on to our customers.
Order Processing
One way we keep costs down is by not ordering in bulk. All our procurement is done on a case by case basis, as the customer requires it. This means we keep no stock locally. All stock amounts and real time stock checks refer to levels in a UK or Ireland distribution warehouse, hence the 1-2 day availability. Delivery time is an additional 1-2 days, giving a total lead time of 2-4 days to receive an order from payment(1-2 for collection).
Orders are placed with our local and european distributors twice daily at 9am and 1pm. Customers should bear in mind however that because we are not the only company using these distributors, occasionally the stock levels can be misleading. For example, if a customer places an order at 3.30pm on Monday, that order will not be submitted until 9am on Tuesday morning. This can mean stock that the customer originally saw as available at the time they placed the order could have since been purchased by another company.
Customers should note that all payments are taken before products are ordered, if there is a delay receiving a check, bank draft or a credit/debit card is unauthorised the order will not be processed until payment is made.